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Privacy Policy
Last Updated: 11/4/2025
Sugarland Ink we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us by phone, text, or email.
1. Information We Collect
We collect only the information necessary to process your orders and communicate with you effectively. This may include:
- Name, shipping/billing address, and contact information (phone number, email)
- Order details and payment information (processed securely through third-party payment providers)
- Any messages or attachments you send us for design or order support
We do not collect or store sensitive data like Social Security numbers or credit card information directly on our site.
2. How We Use Your Information
- Processing and fulfilling your orders
- Sending order confirmations, shipping updates, and support responses
- Improving our products and website experience
- Responding to customer inquiries or warranty claims
We do not sell or rent your information to anyone.
3. SMS Communications
If you contact us by text or provide your phone number for order updates, you agree that we may send you transactional messages related to your order, delivery, or customer service.
- We do not send marketing or promotional texts.
- Message frequency depends on your order activity.
- Standard carrier message and data rates may apply.
- You can opt out at any time by replying “STOP” or contacting us directly.
Your consent to receive text messages is not a condition of purchase.
4. Data Protection
We take reasonable steps to protect your personal information against unauthorized access, loss, or misuse. We use encrypted payment gateways and secure servers to handle your data safely. However, no system is 100% secure, and by using our site you acknowledge that there is always a small risk when sharing information online.
5. Cookies & Tracking
Our website may use cookies or analytics tools to help us understand visitor traffic and improve performance. These tools collect non-personal data such as page views and browser type. You can disable cookies in your browser settings at any time.
6. Sharing Information
We share information only with trusted service providers that help us operate — such as payment processors, shipping companies, and hosting platforms. These partners are required to keep your data secure and use it only for Sugarland Ink–related purposes.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted here with a new “Last Updated” date.
View the full Privacy Policy & Terms page.
